What is Nuwa Pen?
Nuwa Pen is a smart pen that captures and digitizes your handwritten notes and drawings in real-time as you write on any paper surface. It connects to your smartphone or tablet via Bluetooth, syncing with the Nuwa Pen app for viewing, editing, and organizing your notes. The pen offers a seamless blend of analog writing and digital convenience, revolutionizing the way you take notes
Last updated: August 25, 2023 01:57
What is the one year membership that's included in my reward?
The Free Membership included in your reward is a one-year subscription to our premium features within the Nuwa Pen app. During this period, you’ll enjoy access to advanced features such as Augmented Notes, Text Conversion, and app integrations without any additional cost.
Augmented Notes allow the app to recognize rich elements like to-do lists, calendar invites, and phone numbers, while Text Conversion turns your handwriting into typed text.
Last updated: August 25, 2023 01:57
What is the difference between your website pre-orders and Crowdfunding pages?
Not everyone has a credit card, so our website offers more payment opportunities. This way, everyone who wants to support the project by pre-order can do so! Crowdfunding pages have the best deals, though.
Last updated: August 28, 2023 07:55
What if the ink runs out?
Then you can replace it with any D1 ink cartridge on the market, and you’ll get 3 extra as part of each reward.
Last updated: August 25, 2023 01:57
Will app notes be exportable to Google Drive?
Yes, we’ll offer exports (no subscription needed) in PNG, JPEG and PDF so that you can export your pages to any other apps you use or share them with anyone you know.
Last updated: August 25, 2023 01:57
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
https://nuwapen.com/policies/terms-of-service